One piece a week on AI strategy.
For managing partners and senior leadership at professional services firms working through what to sell differently because of AI.
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Recent
Back-Office Work Has a Market Price
Mariner contracted 700 AI employees at $50,000 per seat per year for client onboarding, compliance reviews, and billing work. When AI back-office labor has a published unit price, clients have a reference for what the work on their invoices should cost.
AI Posture Is Now a Hiring Decision
The firms gaining ground on AI are starting to attract talent the way they’re starting to attract clients. Two markets are running the same evaluation.
Clarity Isn’t Commitment
Partners agree at every quarterly meeting that something has to change. Nothing moves by the next one, because every partner who holds a vote is also holding this year’s numbers.
Shawn Yeager
Founder, UpshiftNashville
30 years and $300M in technology commercialization.